Banks

I opened a Wal Mart credit card last year because I was having some Nintendo games sent to the local store.  Worked out great.  Games came in and I picked them up.  Ok, I get my bill in January.  Every damn bit of it is in Spanish. This is Synchrony bank which used to be GE.  I got someone in the Philippines who could hardly speak Englsh.  So I hung up and emailed Wal Mart.  That was around January 10.  I have yet to get a response.  So I paid part of the bill in January.  I wanted the mess straightened out before I paid it off.  I wanted to know that my identity was not snatched.  My bill came in February.  Same thing.  So today I called again and this time I got someone in this country that speaks English. I ask, "Why is my bill in Spanish?  Do I sound like I am Mexican?"  "Well, there was probably just a glitch in the system.  We can issue you another account number if you are concerned about it."  "So how will that help me if my identity has been stolen and do you have more than one account for me.?"  "No, I only show one account. Would you like to change your number?"  Yes. So then I am sent to fraud.  Guess who answers.  Nope not a Spanish speaking broken English.  This time it was an Indian speaking broken English.  I demanded to be returned to the US.  Ok, that happened and I got someone in fraud.  I explained the situation after a verbal battle over my social security number.  Well, she would have to send me back to customer service.  I pulled the phone out of the socket and threw it across the room.  My blood pressure was probably popping 200.  I was so angry.  So, I will pay the balance on this, close it and I will not use any credit card but Discover.  Every little worm in the world has our personal information.  This is what capitalism in the US does for the customer.